German Customer Success Consultant Job Description Title: Customer Success Consultant – German s
Do you speak fluent German and have a background in Learning & Development or SaaS sector?
Are you looking for a role that is pure relationship management? Then this is the dream role for you!
My client is the leading global e-learning company who are offering a work from home role to a German speaking individual.
To manage the relationships of German clients through the whole lifecycle
This is not a sales role; but you will advise the sales team on each German client
When a contract is coming to an end or renewal, the sales team will be pitching and negotiating based on your advice.
You need to be able to learn different systems and demonstrate to the clients how to use them, including via Webex presentations.
To build, strengthen and maintain German client relationships
To understand the learning needs of the client in a consultative manner
This role is client facing, so there will be some travel to Germany involved.
My client is a well-known e-learning provider working with Enterprise clients. If you know e-learning, then you WILL know them. They treat their staff so well that they practically never leave! My client believes in rewarding outstanding work and promoting people within the company up their ranks, so there is always room for progression!
Will be relationship-led and consultative in your approach.
Will have experience of managing a full client life-cycle, including onboarding, strategic account development, reporting on management information through to renewal and contract negotiations.
Will be a farmer not a hunter
Will have experience of working with the German markets in a SaaS relationship management role
So what about the personal perks that would benefit you?
How about staff longevity within the company, free fruit and snacks, lots of additional monthly incentives, team outings, Pizza Fridays, company phone and laptop, 25 days holiday, Life insurance, 2 company parties a year, flexible working options, private healthcare, childcare vouchers, ride to work schemes and much more.
Apply for this position
Learning & Development
Talk to a consultant
For more information contact Michelle Smith, our Managing Director managing this position.01795 535101
have you seen these?
£40-£50K + OTE Business Development Manager, DACH Region Do you love to shop? Come bring that passion for retail to a start-up...more
With the help of FGS the application process was a real pleasure. It was great to know that they were always there at the end of the phone with advice and guidance
Placed as a Content Manager at uSamp
FGS has provided me with an excellent service - endless support and friendly professional communication at all times. He is an expert in his field and highly recommended!
Placed as a Project Manager, Client Operations at uSamp
Cannot recommend FGS highly enough. Totally professional, does what they says they will do and constantly communicates with you. Probably the best Recruitment Agent I have used as an employer or employee
Sales Director - Redtray
I worked with FGS on a position which they were recruiting for. They were a pleasure to work with and gave very valuable advice and information. A very professional recruitment company which I would gladly work with again
Partner Programme Manager – BCS
FGS has placed me in my current role and I can honestly say that I could not be happier. I have found a role that I really enjoy and suits me perfectly but that has not happened by accident, unlike other recruiters that you hear about, FGS always had my best interests at heart they were very approachable, honest and extremely helpful, I can't recommend FGS highly enough to people out there that are looking for their perfect role.
Country Account Manager – Ripa International