Operations Manager
Our Client offers confidential one-to-one communication coaching or tailored group programmes – for leaders, senior management teams, emerging talent and graduates.
They help you build an authentic personal narrative, and use it to project yourself effectively in key meetings, interviews, team briefings and big set-piece events.
Operations Manager
The role:
Managing training delivery
Managing business diary and allocate Coaches
Inputting, analysing and reporting on client feedback and data
Working closely with our coaches to provide them with professional support
Act as the main point of contact for Clients
Organise and manage events, prepare and set up each training room as required
Office Management
Supporting occasional ad-hoc business projects
Handling inbound calls, processing emails, and on-line requests from customers
Manage CRM
Obtaining, collating and reconciling financial invoices
Processing and recording of travel-related expenses
Ideal Candidate:
- Strong leadership, negotiation skills and excellent interpersonal skills
- Good organizational and multitasking skills
- Excellent written and oral communication skills
- Ability to present self professionally to prospective and existing clients
- Excellent organisation, multitasking, and prioritisation skills
- Demonstrated initiative and resourcefulness
- Attention to detail and quality in all tasks and interactions
Apply for this position
Job summary
Sector:
Learning & Development
Location:
London
Salary:
£35,000
Contract type:
Permanent
Talk to a consultant
For more information contact Michelle Smith, our Managing Director managing this position.
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