Relationship Manager

Overview

The role is 100% relationship management working with a number of existing and new European clients to help them develop their change management capabilities.

Client

My client has experienced over 20 years of success in their niche. They have one of the largest global Organisational Change Management research and assessment databases that enables clients to benchmark their change performance. They work to a people centred training programme rather than just implementing the change for them. They work with very large organisations that have £1 Billion turnover. They have worked with over 300 companies in 45 countries and trained over 30000 people to date

Responsibilities

• Work with their clients to understand their business challenges
• Help them build and roll-out a capability building plan
• Ensure their clients receive very high quality products and services
• Manage all commercial relationships with new and existing clients
• Coach clients on specific change management challenges and opportunities
• Network in client organizations to identify specific change needs
• On-board clients so they can effectively to utilise SaaS platform
• Facilitate workshops and meetings where appropriate

Knowledge and skills

• Account management experience working in the L&D space needed
• Broad knowledge of different change management techniques and approaches would be great but not essential
• Passion for making organizations competitive through improving their capabilities
• Strong facilitation and consulting skills
• Business acumen to engage commercially with clients
• Strong project management skills
• Degree level education
• Business level of German would be very useful but not essential

Why my client

• Neg basic dependent on experience. Circa £45k - £50k + bonus
• Frequent travel Globally  
• Private Medical Scheme
• 25 day’s holiday
• Once integrated into the business flexibility to work from home
• My client is regarded as thought leaders within the change management space.
• Recently launched a new and exciting digital tool

Location & Travel

Location is West Sussex. Must be able to work in office on a regular basis, ideally less than an hour journey away. You will be expected to travel throughout Europe. We estimate travel to be 5-days a month on average.